FAQ

Do you do customs?

Yes! If there is a specific stone you want that you don't see, or size/combo that would be more ideal for you, we can likely make it happen. Send an email to info@thebenchmarkcollection.com and we will do our best to accommodate!  

Are all of the plates double-sided?

Yes! All of our plates have either LB or KG measurements on both sides, unless it's a stud-earring or ring style. 

Can I have a pendant put on to a chain I already own?

Currently, we don't offer this service. Subscribe to our newsletter to be put on a list to be notified if we offer this service in the future. In the meantime, if you want a pendant on your own chain, you can take them to your local jeweler to assemble. (Support your local jeweler! :)

What is the difference between oxidized and unoxidized silver?

Oxidized silver pieces will be darkened in recessed areas, whereas unoxidized silver pieces will have a brushed matte background.  Oxidation may lighten or vary over time, depending on how often the piece is worn, as well as individual skin oils and sweat.

Do you use solid metal, or plated?

We cast only in solid 14k gold and sterling silver. If you are not allergic to either of those metals, they are great for everyday wear. If the sterling silver is already oxidized, it may darken on the highly-polished edges slightly over time, but a quick rub with a polishing cloth purchased from your local jeweler or online will do the trick if you want to brighten up your piece in the future. It's possible that it may need a proper polish from a jeweler in the future, though.

How do I order wholesale?

For wholesale inquiries, please email info@thebenchmarkcollection.com

Any other questions?

Feel free to use our contact form, or shoot us an email at info@thebenchmarkcollection.com. We're happy to help!